News (Blog)

On Sept 17th 5pm, a new AppleCert group will start. The description of what we will cover from the book is:

"The group for Apple Certified Support Professional 10.5 (ACSP) is ideal for help desk personnel, service technicians, technical coordinators, and others who support Mac OS X customers over the phone or who perform Mac OS X troubleshooting and support in schools and businesses. The ACSP certification verifies an understanding of troubleshooting and assist users with essential Mac OS X capabilites. To receive this certification you must pass the Mac OS X Support Essentials v10.5 exam."

But of course, with a diverse group of talented people all gathering on a weekly basis, the benefit is far beyond what's written in the book. The mentoring, sharing, and direct one on one help that each member takes away is even more valuable than just getting a certification and the paper to prove it.

There are a few spots left. If you are curious, please come out to the first meeting and give it a try or drop me an e-mail directly at jason@applecert.org

Look forward to seeing you there.